V9 Game Terms and Conditions – Pakistan Players

1 Acceptance of Terms

By accessing the V9 Game website, creating an account or using any service provided through the platform — including sports betting, live casino, slots, deposits, withdrawals or any promotional offer — you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them.

If you do not agree with any part of these terms, you should not register an account or use V9 Game. Continued use of the platform after any update to these Terms and Conditions constitutes your acceptance of the revised terms.

2 Account Registration

To use V9 Game, you must create a personal account. During registration, you are required to provide accurate and complete information, including your full name, date of birth, contact details and any other information requested. Providing false or misleading information during registration is a breach of these terms and may result in your account being closed.

Each individual is permitted to hold only one active account on V9 Game. The creation of multiple accounts — whether under the same name, the same device, the same payment method or within the same household — is strictly prohibited. Where multiple accounts are identified, V9 Game reserves the right to close all associated accounts and forfeit any balances held within them.

You are responsible for ensuring that all personal information on your account remains accurate and up to date. If your contact details, payment information or any other registered information changes, you must update your account promptly.

• Accounts are for personal use only — commercial or business use is not permitted.
• Account sharing is prohibited. You may not allow another person to access or use your account.
• V9 Game may request identity verification documents at any time. Accounts that cannot be verified may be suspended pending documentation.
• Accounts created by automated means or bots will be immediately closed.

3 Age Requirement

V9 Game is strictly an adult platform. You must be at least 18 years of age to register and use any service on V9 Game. By creating an account, you confirm that you meet this minimum age requirement.

V9 Game takes age verification seriously. We may request proof of age at any point, including at registration, during a withdrawal request, or following a review of your account activity. Acceptable proof of age documents include a valid national identity card (CNIC), passport or any other government-issued identification.

4 Deposits & Payments

V9 Game accepts deposits in Pakistani Rupees (PKR) only. All transactions on the platform are conducted in PKR — there are no currency conversions, and no hidden exchange rate fees are applied to deposits or withdrawals.

Supported deposit methods currently include JazzCash, Easypaisa, Raast, direct bank transfer and selected mobile wallets. The availability of specific payment methods may change from time to time, and updated information will be reflected on the Deposit page.

• All deposits must be made from a payment account or method that is registered in your own name. Third-party deposits are not accepted.
• Minimum and maximum deposit amounts apply per method and may vary. Current limits are displayed on the Deposit page.
• Deposits are generally credited to your V9 Game balance within a few minutes. Processing times may vary depending on the payment provider.
• V9 Game does not charge fees on deposits, though your payment provider may apply their own charges.
• Deposited funds must be used for gaming activity. Deposits made purely for the purpose of transferring funds are not permitted and may trigger an account review.

5 Withdrawals

Withdrawal requests on V9 Game are processed to the same payment method used for the most recent deposit on your account. This policy exists to prevent fraud and money laundering. Withdrawals to payment methods not previously used for a deposit on your account will not be approved.

Before a withdrawal is processed, V9 Game may require identity verification. This can include proof of identity, proof of address or confirmation of the payment method. Players at higher VIP tiers benefit from faster withdrawal processing times.

• Minimum and maximum withdrawal amounts apply and are displayed in your account dashboard.
• Withdrawals of bonus funds are subject to wagering requirements being fully met before processing.
• V9 Game processes withdrawal requests within the timeframe displayed in your account, which varies by VIP tier and payment method.
• Withdrawals may be delayed if additional verification is required or if suspicious activity is detected on your account.
• V9 Game does not charge withdrawal fees, though your payment provider may apply processing charges on their end.

6 Bonuses & Promotions

V9 Game offers a range of bonuses and promotional offers to both new and existing players, including welcome bonuses, reload bonuses, free bets and VIP rewards. All bonuses are subject to specific terms that are published alongside each promotion. These general terms apply to all bonuses unless a specific promotion's terms state otherwise.

• Bonuses must be claimed within the validity period stated in the promotion. Expired bonuses cannot be reinstated.
• All bonuses are subject to wagering requirements. The wagering requirement multiplier, eligible games and minimum odds (for sports betting) are specified per promotion.
• Bonus funds and any winnings generated from bonus funds cannot be withdrawn until wagering requirements have been fully completed.
• Only one bonus may be active at a time unless explicitly stated otherwise.
• V9 Game reserves the right to modify, suspend or withdraw any promotional offer at any time. Players who have already claimed a bonus will not be retroactively affected by a change in terms for that specific bonus.
• Bonuses are for personal use only. Any evidence of bonus abuse — including collusion, arbitrage betting or systematic exploitation — will result in bonus cancellation and may lead to account closure.
• Free bets and bonus credits have no cash value and cannot be transferred to another account.

7 Sports Betting Rules

V9 Game's sports betting section covers cricket, PSL, football, esports and a range of other sports. The following general rules apply across all sports betting activity on the platform.

• All bets are accepted subject to the availability of the market and the applicable betting rules for that sport or event.
• Bets placed on an event that has already started — where live in-play betting is not available for that market — will be voided and the stake returned.
• In the event of a cricket match being abandoned, reduced by weather or rescheduled, settled bets will follow the official result as declared by the relevant governing body (PCB, ICC or equivalent). Voided markets will have stakes returned.
• V9 Game reserves the right to void any bet placed at clearly erroneous odds due to a technical error or pricing mistake. Affected players will be notified and stakes returned.
• Maximum payout limits apply per event and per market. Current limits are displayed within the betting interface.
• The use of automated betting software, bots or scripts to place bets is strictly prohibited and will result in account suspension.
• Bet settlement follows the official result at the end of the scheduled match or event. Extra time, super overs or other extended play formats are included in settlement unless the market specifically states otherwise.

8 Casino Games

V9 Game's casino section includes live casino games, video slots, table games and other game types provided by third-party software providers. The following terms apply to all casino activity.

• All casino games on V9 Game use certified random number generator (RNG) technology from their respective providers. The outcomes of all games are independently determined and cannot be influenced by V9 Game or by the player.
• In the event of a game malfunction or disconnection during a live casino session, bets may be voided and stakes returned. V9 Game's decision regarding disconnection disputes is final.
• Return to Player (RTP) percentages for each game are determined by the game provider and may be displayed within the game information panel.
• Casino games contributed differently towards bonus wagering requirements. Contribution percentages are stated in each promotion's terms.
• V9 Game reserves the right to add, remove or modify games in the casino library at any time without prior notice.

9 Prohibited Conduct

The following activities are strictly prohibited on V9 Game. Violation of any of these rules may result in immediate account suspension, forfeiture of balances and reporting to relevant authorities where applicable.

• Registering more than one account on V9 Game.
• Providing false, incomplete or misleading information during registration or at any subsequent stage.
• Using V9 Game for money laundering, fraud or any other illegal financial activity.
• Colluding with other players to exploit casino games, sports betting markets or bonus offers.
• Using automated software, bots, scripts or any other tool to gain an unfair advantage on the platform.
• Accessing V9 Game from a jurisdiction where online gaming is explicitly prohibited and the player has been made aware of this restriction.
• Attempting to reverse engineer, hack, interfere with or disrupt the V9 Game platform or its underlying systems.
• Sharing, selling or transferring your account to another person.
• Abusing the customer support system, including making false claims or using abusive language towards support staff.

10 Account Suspension & Closure

V9 Game reserves the right to suspend, restrict or permanently close any player account, at its sole discretion, for any of the following reasons:

• Breach of any clause within these Terms and Conditions.
• Reasonable suspicion of fraud, identity theft or financial crime.
• Failure to complete identity or age verification when requested.
• Identification of a duplicate or linked account.
• Abusive, threatening or disrespectful behaviour towards V9 Game staff or other players.
• Receiving a self-exclusion request from the account holder.

In cases where an account is closed due to a breach, any bonus funds and associated winnings may be forfeited. Real-money deposits that are not connected to bonus abuse or prohibited conduct will be returned to the player's verified payment method after any investigation is complete.

Players wishing to voluntarily close their account for any reason — including responsible gaming purposes — may do so by contacting the V9 Game support team via live chat.

11 Privacy & Data

V9 Game collects and processes personal data in accordance with its Privacy Policy. By creating an account and using the platform, you consent to the collection and use of your data as described in that document.

Personal data collected during registration and platform use — including your name, contact details, payment information and gaming activity — is used to operate your account, process transactions, comply with legal obligations and improve the V9 Game service. Your data is not sold to third parties for marketing purposes.

For full details of how your data is used, stored and protected, please refer to the Privacy Policy.

12 Responsible Gaming

V9 Game is committed to promoting responsible gaming. Online gaming on V9 Game is intended as a form of entertainment for adults. It is not a source of income, and losses are a normal part of gaming activity.

V9 Game provides the following responsible gaming tools, accessible from your account settings:

• Deposit Limits: Set daily, weekly or monthly limits on how much you can deposit into your account.
• Session Timers: Receive reminders about how long you have been active in a gaming session.
• Self-Exclusion: Temporarily or permanently restrict your own access to the platform if you feel you need a break from gaming.
• Reality Checks: Periodic on-screen notifications about your session duration and spending during a session.

If you feel that your gaming activity has become difficult to control, we strongly encourage you to use the self-exclusion tool and speak to someone you trust. V9 Game's support team is available 24/7 and can assist you in activating any responsible gaming feature. For more information and practical guidance, please visit the Responsible Gaming page.

13 Amendments to Terms

V9 Game reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, players will be notified via email or an on-platform notification. The updated terms will be published on this page with a revised "Last Updated" date at the top.

It is your responsibility to review these Terms and Conditions periodically. Continued use of V9 Game after an update has been published constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should stop using the platform and request account closure.

14 Governing Terms

These Terms and Conditions represent the complete agreement between you and V9 Game regarding your use of the platform. They supersede any prior agreements, representations or understandings, whether written or verbal.

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to apply in full. V9 Game's failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision.

For any questions regarding these Terms and Conditions, please contact the V9 Game support team via the live chat function available on the platform. Support is available 24 hours a day, seven days a week.